What is CloudOps?

More cloud, less complexity, lower costs

In a CloudOps world, applications automatically get the infrastructure they deserve, cloud environments are fully optimized and secure, and teams are free to focus on applications, not operations.

CloudOps extends the DevOps principles of automation, continuous improvement and collaboration to critical operations required to run secure cloud-based systems with high availability, performance and at scale.

What is CloudOps?

After experiencing early success, cloud journeys are stalling as exploding costs, manual processes, siloed teams and increasing complexity drain the value of your cloud investment, stall acceleration and put your systems at risk.

In the rush to migrate, many companies overlook the shift that has taken place in their core IT operations. Infrastructure, security and cost management all look different than they did on premise.

CloudOps is the key to unlocking long-term value in the cloud!

What is CloudOps?

More cloud, less complexity, lower costs

Rather than morph traditional IT operations to fit the cloud, CloudOps brings purpose-built practices that enable teams across IT, engineering, finance and security to scale and optimize cloud services:

  • Build and maintain reliable dynamic cloud infrastructure in a fast, repeatable way
  • Control costs and manage cloud budgets without compromising performance
  • Keep cloud environments secure and enforce governance and compliance

What’s the difference between CloudOps and ITOps?

Going from static to dynamic infrastructure requires new ways of thinking about IT operations.


ITOps for efficient data center operations

  • Static, dedicated servers hosted in-house
  • Complete ownership and control
  • Troubleshoot physical servers and hardware
  • Traditional operations across siloed IT, security, and business teams
  • Once in a while optimization

CloudOps for procuring, managing and optimizing cloud resources and services

  • Infrastructure is delivered as-a-service (IaaS) and hosted by third-parties services
  • Distributed, complex environments accessed remotely
  • Scale out at any time and pay as-needed
  • Cross-functional domains operate with DevOps principles
  • Ongoing optimization
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The pillars of CloudOps serve as a roadmap for evolving operations to support your business in a cloud-based environment.

Make the cloud visible and accessible

Align business imperatives to cloud operations and execute strategies that unlock long-term value in the cloud.


Power operations with intelligent automation

Automation that is proactive, and responds to the changing requirements of the dynamic business applications it supports.


Continuously optimize

Achieve optimal performance and maximum efficiency by extending the principles of CI/CD to cloud operations.


Gaining visibility in the cloud is the first step to gaining control

Visibility should focus on delivering the data you need to make informed business decisions. Companies that are successful in operating the cloud have visibility that connects performance, cost, usage, and reliability.

Look for tools that help make your cloud:

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Holistic + integrated

Build monitoring as a continuous loop that not only collects data across multi-cloud environments but integrates with other IT and Ops tools.


Accessible + aligned

Leverage tagging to connect business stakeholders to applications and provide ways to place cloud services in a business context.


Efficient + reliable

Spot problems before they arise, enforce governance, and manage costs and budgets more accurately.


Drive value

Identify opportunities for optimization of configurations, utilization, security and costs.

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Automation leads to scalability

To meet the on-demand delivery of cloud resources, automation capabilities are necessary across CloudOps domains to close the gaps in spending, security and maintenance processes. Applying automation lets you standardize operational functions like provisioning, and configuring resources so you can scale fast and efficiently.

When looking to implement automation of cloud operations, look to enable:

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Continuous operations

Cloud visibility turns into actions with self-healing and auto-provisioning for maximum performance with minimal interruption.


Dynamic, flexible services

Expand and iterate quickly to meet SLAs as workload requirements change.


Availability and security

Build best practices into automated workflows that protect deployments against security risk and disaster.


Integrate with CI/CD

Extend the DevOps toolchain with autonomous and self-service tools for repeatable processes.

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Realize the promise of cloud

Cloud optimization focuses on the key areas of utilization, cost and security to realize long-term value, and can’t be achieved through troubleshooting and monitoring alone. Rather than a one-time activity, or when applications fail, optimization is an ongoing cycle where intelligence drives automation to ensure cloud environments are always secure, performant and free of waste.

Optimization practices and processes should be:

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Automatic and ongoing

Implement tools that enable cloud infrastructure to instantly react to new traffic patterns, code and events.


Predictive and adaptive

Driven by AI and machine learning, optimal solutions and improvements are found and automatically promoted.



Define spending processes that maximize value per spend, realign and redistribute resources, and use cloud technology to monitor, execute and enforce strategies.

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Putting CloudOps to work

The cloud requires a new operating model where the domains of DevOps, security and finance are aligned to run the cloud as efficiently and as optimized as possible. These teams need to maximize value by leveraging cloud-based tools and processes to execute operations and deliver the benefits of the cloud to the business.

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Ongoing processes to operate and manage tools that are used to maximize value, maintain availability and enable fast development.



Bring accountability to cloud spending and enable cross-functional teams to make decisions that best support business logic.



Create and enforce comprehensive policies that maintain security of cloud environments without compromising normal business operations.


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Group 396


Group 387
  • Application performance and monitoring
  • Environmental health
Group 389 (1)
  • Software delivery
  • Infrastructure provisioning
  • Workload management
Layer 2 (2)
  • Resource utilization and right sizing
Group 400


Group 387
  • Cloud usage and cost show back
  • Identify optimization opportunities
  • Cloud asset management
Group 389 (1)
  • Resource allocation
  • Leverage cloud pricing models
  • Cloud resource lifecycles
Layer 2 (2)
  • Resource utilization and efficiency
  • Forecasting and budgeting
  • Commitment lifecycle
Group 404


Group 387
  • Configuration monitoring
  • Resource inventory
  • Threat detection
Group 389 (1)
  • Alert remediation
  • Policy enforcement
  • Incident response
Layer 2 (2)
  • Threat protection
  • Alert prioritization

Start your CloudOps journey

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